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Terms and Conditions

Terms and Conditions Web Hosting

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License
a. Permission is granted to temporarily download one copy of the materials (information or software) on Black Nova Designs’ web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • i. modify or copy the materials;
  • ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • iii. attempt to decompile or reverse engineer any software contained on Black Nova Designs’ web site;
  • iv. remove any copyright or other proprietary notations from the materials; or
  • v. transfer the materials to another person or “mirror” the materials on any other server.

b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Black Nova Designs at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in our possession whether in electronic or printed format.

3. Disclaimer
a. The materials on Black Nova Designs’ web site are provided “as is”. Black Nova Designs makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Black Nova Designs does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations
In no event shall Black Nova Designs or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Black Nova Designs’ Internet site, even if Black Nova Designs or a Black Nova Designs authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata
The materials appearing on Black Nova Designs’ web site could include technical, typographical, or photographic errors. Black Nova Designs does not warrant that any of the materials on its web site are accurate, complete, or current. Black Nova Designs may make changes to the materials contained on its web site at any time without notice. Black Nova Designs does not, however, make any commitment to update the materials.

6. Links
Black Nova Designs has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Black Nova Designs of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications
Black Nova Designs may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law
Any claim relating to Black Nova Designs web site shall be governed by the laws of the British Government without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Web Site.

9. Outstanding Payments
If an account has an outstanding payment on any invoice which has been outstanding for more than 7days, Black Nova Designs holds the rights to suspend the service that is outstanding or all services on the account, the suspension will last for 14 days and after 14days without a successful payment, Black Nova Designs will have the service or services terminated on the outstanding account, with no access to any files or data, and Black Nova Designs holds the right not to provide your backup file due to breaking our Terms of Service.


Terms and Conditions Computer Repairs

We reserve the right to refuse to return equipment if you fail to produce your repair booking paperwork, or other proof of ownership, or refuse to pay for work satisfactorily completed.

All repairs are covered by our 7 day return to base guarantee. Which means if the same fault re-occurs within a short time period (normally 7 days) and you return your PC to us, we will happily re-investigate the problem, crediting any previous labour charged towards the cost of re-investigating the same problem. Where the re-investigation charges exceed previous charges, we reserve the right to invoice the difference.

All parts supplied are covered by our 30 day warranty and thereafter the standard manufacturer’s warranty.

Black Nova Designs does not accept any liability for data or software which is lost, corrupted, deleted or altered during repair; we therefore recommend that any data is adequately backed up by you prior to us commencing work on your equipment. Black Nova Designs can backup your data for you prior to commencing work for an additional charge.

A “Factory Restore” only includes the following. 1. Complete erasure of hard disk drive, 2. Re-installation of Operating system, 3. Installation of system hardware drivers. 4. Installation of system updates. Any additional software or hardware installation such as scanners printers or broadband or training is not included in the re-installation cost and any on-site visits to complete these or additional work will be fully chargeable at our usual rates.

We reserve the right to refuse to install software if we suspect that it is not legal or correctly licensed. We will be unable to install licensed software without a valid licence key. Your data may be copied and stored on our backup devices at times, and we reserve the right to contact relevant authorities should illegal files or activity be identified on your equipment.

Phone calls and conversations may be recorded for training, legal or confirmation purposes.

Equipment not collected after 90 days we will assume you no longer want your equipment back and will dispose of it accordingly. Any funds received will be used to recover our costs and any outstanding invoices owed by you, should there be any funds remaining, they will be refunded to you at the address provided on your equipment receipt.

We reserve the right to claim statu­tory interest (at 8 per cent over the current Bank of England base rate) and compensation for recovery costs under late payment legislation if money owed is not received by the agreed date and under the agreed terms.

**Black Nova Designs holds the right to change these Terms of Service without any notice.**